Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Clear history non-responsive

  • 2 การตอบกลับ
  • 8 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Usually I ctrl+shift+delete to clear my history/cookies/etc, or on the rare occasion i'll click from the drop down box. When i tried to clear my histroy today, the box with all the options to clear history did no pop up.

Usually I ctrl+shift+delete to clear my history/cookies/etc, or on the rare occasion i'll click from the drop down box. When i tried to clear my histroy today, the box with all the options to clear history did no pop up.

วิธีแก้ปัญหาที่เลือก

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Please update to Firefox 22 Update Firefox to the latest release, then try to Reset Firefox Refresh Firefox - reset add-ons and settings

more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.