Tall rectangular boxes with two rows of two characters?

Yahoo recently changed some of its icons to characters in a custom font set instead of images. When that font isn't loaded or is corrupted, you get the box with two rows of two characters.

Could you check the following thread: All my Yahoo Mail icons disappeared after I installed Firefox 24.0.

Thank you for your reply...I did what you said and unchecked the acceleration box but the page is still the same.....janice.

here is a screen shot of the page

I am sorry I sent the wrong screen shot this is the right one

Sorry, not the hardware acceleration, allowing pages to choose their own fonts.

orange Firefox button (or Tools menu) > Options > Content

In the Fonts & Colors section, click Advanced

In the dialog that pops up, make sure you have a checkbox for allowing sites to choose their own fonts.

Edit: Changed screen shot

thank you so much, this changed the buttons but is there anyway to bring back the my email the way that I set up my Theme? Other then that it is working again.

Did you try to click the Gear icon that shows next to your name in your screenshot?

That has an entry to choose the theme and settings of your Yahoo! account.

I am sorry that didn't work....on Internet Explorer the old theme is there on Mozilla there are the options of something completely different...why?

Did you try to clear the Yahoo cookies?

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

• Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

• Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

• Do NOT click the Reset button on the Safe Mode start window.

• https://support.mozilla.org/kb/Safe+Mode
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

it's a font issue

1) Paste the below into the address field and press enter

about:config

2) say yes I will be careful

3) search for this gfx.downloadable_fonts.enabled

4) set this to true (right click choose toggle)

5) refresh yahoo mail page (F5)

In yahoo email settings try: Settings --> Security --> Use SSL Always use HTTPS

You also need to make sure to allow web pages to choose their fonts in addition to enabling downloadable fonts (gfx.downloadable_fonts.enabled = true).

• Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

Thank you, have tried everything in this thread, nothing is working

Hi bhk12

Can you attach a screenshot to make sure that you have the same issue?

• http://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Use a compressed image type like PNG or JPG to save the screenshot.

this one solves!

Once you are on the 'Content' tab in Firefox Preferences, you also have to click the 'Colors' button in the 'Fonts and Colors' box. There is also a checkbox there to allow pages to select their own colors. I had the same problem of a white background in Yahoo mail, but once I checked that box, all was well! Hope it works for you!