Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

The "Reset Firefox" button is missing from the Troubleshooting Information page in Waterfox v. 26.0.

  • 1 การตอบกลับ
  • 23 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Upon opening Waterfox I see a message at the bottom of the screen indicating that Waterfox is slow in opening. When I follow the link to find a fix for it, I get the page instructing me on how to reset the programme via the Troubleshooting Information page. However, the "Reset Firefox" button shown in the example is missing from the page in Waterfox.

Upon opening Waterfox I see a message at the bottom of the screen indicating that Waterfox is slow in opening. When I follow the link to find a fix for it, I get the page instructing me on how to reset the programme via the Troubleshooting Information page. However, the "Reset Firefox" button shown in the example is missing from the page in Waterfox.

การตอบกลับทั้งหมด (1)

more options

You only see the reset button on the "Help > Troubleshooting Information" page if you use the profile that is marked as Default=1 in the profiles.ini file.

If you do not have the "Reset" button then either use the Profile Manager to create a new profile or use the Profile Manager to start with the current default profile to get the reset button in Firefox.