Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When I delete an emai the message disappears rather than going in the trash folder. How do I correct this

  • 1 การตอบกลับ
  • 8 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

more options

When I delete a message it disappears rather than going into my trash folder. I delete by right clicking on the message and hitting delete. Am I deleting incorrectly to get it into the folder? Where on my computer have the deleted messages been going?

When I delete a message it disappears rather than going into my trash folder. I delete by right clicking on the message and hitting delete. Am I deleting incorrectly to get it into the folder? Where on my computer have the deleted messages been going?

การตอบกลับทั้งหมด (1)

more options

Just as Shift + Delete bypasses the trash folder in Windows, so it does in Thunderbird. Are you perhaps holding the shift key? btw left click + Delete is how I would delete a message.