Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Have lost my folder list and other email accounts

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย petiteflu

more options

Overnight the computer rebooted. When starting email it goes directly to show onoly the inbox of my primary account. I have 4 accounts. The view has lost all of the folders and the other email accounts. I've searched through all the settings and everything looks okay. Has my mail been hijacked somehow...? and how can I figure it out?

Overnight the computer rebooted. When starting email it goes directly to show onoly the inbox of my primary account. I have 4 accounts. The view has lost all of the folders and the other email accounts. I've searched through all the settings and everything looks okay. Has my mail been hijacked somehow...? and how can I figure it out?

วิธีแก้ปัญหาที่เลือก

From the Menu Bar select View-Layout-Folder Pane to turn the folder pane on.

No Menu Bar? Press the alt key.

If the Folder Pane is already turned on, move your mouse to the left margin of the window and when it turns into a double headed arrow, click and drag right to reveal the folder pane.

อ่านคำตอบนี้ในบริบท 👍 3

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

From the Menu Bar select View-Layout-Folder Pane to turn the folder pane on.

No Menu Bar? Press the alt key.

If the Folder Pane is already turned on, move your mouse to the left margin of the window and when it turns into a double headed arrow, click and drag right to reveal the folder pane.

more options

I have lost all my folders. What do I do to get them back. I've tried what is suggested and it doesn't work.