Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wrong Location

  • No replies
  • 0 have this problem
  • 1 view
more options

Hi. Mozilla has been my preferred browser since it first came out and up to 3 days ago my use of it has been awesome. But 3 days ago my location started showing as if I lived in Miami instead of Oakland where I actually live. The "problem" is every time I do a search it gives me responses as if I lived in Miami... and i don't.

At the bottom of the page, it says the responses are due to my IP address, so I contacted my internet provider (Comcast) and they tell me my IP address is identified as Oakland, and told me to look else where.

So I am now looking to you. Do you have any thoughts on what the problem might be?

Thanks for any help you might offer. Be well, Joseph

Hi. Mozilla has been my preferred browser since it first came out and up to 3 days ago my use of it has been awesome. But 3 days ago my location started showing as if I lived in Miami instead of Oakland where I actually live. The "problem" is every time I do a search it gives me responses as if I lived in Miami... and i don't. At the bottom of the page, it says the responses are due to my IP address, so I contacted my internet provider (Comcast) and they tell me my IP address is identified as Oakland, and told me to look else where. So I am now looking to you. Do you have any thoughts on what the problem might be? Thanks for any help you might offer. Be well, Joseph

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.