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Downloaded and installed Thunderbird on my Android phone and synced with QR code on desktop just fine.

But there is no icon on any of the phone screens. I can open my mail by opening the app from the Settings list of installed files but no obvious way to place the app on my home page.Androi

Hi - have just started using Thunderbird for Android and also changed my domain and website hosting provider. When email reloaded with new domain/ website provider, there were lots of duplicate emails/ messed up folder structure in my email account - have sorted these out on webmail version of email account. However, when I load my email account to Thunderbird, theold messed up folder structure/ duplicates dispays - any ideas how I sort this out? Mnay thanks

I see a number of mail and archived files in my Profile on C drive but they do not come up when I open the program using that profile. How do I get them to be included in the program on startup?

I have used Thunderbird (and previous) on Windows Laptop for many years. I have four emails accounts and addresses. I have just installed Thunderbird on android. It had a glitch, but it was unintuitive and not easy to fix. After install using the QR code, the first account was ok but the other 3 had an empty Outbox only. No error messages. The solution turned out to be:

Settings - (select each email account in turn) - Fetching Mail - Incoming Server - follow the dialogue with Next as it logs in to the account, and allow permissions. 

After doing this for email accts 2 3 and 4 it now works.

John Gaskell

I am running Windows 11 and the latest version of Firefox. Firefox was working perfectly yesterday, but today when I tried to open it, I got the message "This app can't run on your PC". What could be the problem and how do I fix it?

Thanks,

David

Hi Folks,

nightmare scenario: backed up entire Ubuntu 22.04 system (but failed to copy Thunderbird profile separately): upgraded Ubuntu to 24.04; upgrade failed because Thunderbird Snap upgrade failed. Apparently this is very common, and many other people have had similar problems.

So now I'm working in Recovery mode, root prompt command line.

There is still a /home/username/.thunderbird/profile.default directory. It contains lots of files and directories, including a 5Mb Mail directory. So it looks as though my original mail data still exists. Fingers crossed, prayers etc.

And here's the question: is the directory structure under the new Snap profile the same as the old Thunderbird structure? In other words, can I copy the existing profile, scrap Thunderbird, finish the Ubuntu upgrade, and copy the files back under the new Snap profile?

Thank you for reading this far, and I hope someone can help...

Cheers

John M.