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Thunderbird doesn't accept my correct email password

For years I used Thunderbird to process my Earthlink emails. Thunderbird suddenly stopped accepting my Earthlink password, which I repeatedly tried and reset. Is somethin… (read more)

For years I used Thunderbird to process my Earthlink emails. Thunderbird suddenly stopped accepting my Earthlink password, which I repeatedly tried and reset. Is something wrong with my Thunderbird settings? Mac IOS 13.7.1

Asked by Nathaniel 11 hours ago

Last reply by Nathaniel 18 minutes ago

Adresses Email

Bonjour, mon problème est que depuis un certain temps,je ne peux plus insérer de nouvelles adresses de courriels sur Thunderbird. Mention (écrit en jaune)impossible de s… (read more)

Bonjour, mon problème est que depuis un certain temps,je ne peux plus insérer de nouvelles adresses de courriels sur Thunderbird. Mention (écrit en jaune)impossible de se connecter au serveur.Merci de me répondre. Gérard Voici l`adresse courriel ou vous pourrez me rejoindre :Gerard3830@gmail.com.

Asked by Gérard G. 20 minutes ago

Thunderbird tries to redownload emails after transferring profile from Windows machine to Linux machine

I followed Mozilla's official instructions for transferring and Thunderbird profile to a new device (running Fedora 40 and Thunderbird version 115). Thunderbird seemed to… (read more)

I followed Mozilla's official instructions for transferring and Thunderbird profile to a new device (running Fedora 40 and Thunderbird version 115). Thunderbird seemed to read my profiles folder correctly, as all my accounts and RSS feeds were present after I copied the old profile to folder to my new .thunderbird directory. However, after downloading the header files for the emails I have received since switching computers, it then tries to download all 60,000 emails or so on my gmail account even though most of these emails should be included in the profile folder already - it looks like have 6 GB INBOX file within this profile.

Is there a way to get thunderbird to read the profile without redownloading all the messages from my accounts? I unfortunately no longer have access to my old windows machine that this profile is from, just the profile folder itself. Let me know if there is anything I can do!

Asked by utheriwagura 23 minutes ago

Unable to send Optus emails

I am unable to send emails from my Optusnet email account through Thunderbird. This also happened a couple of weeks ago, and was resolved with Optus Tech support by updat… (read more)

I am unable to send emails from my Optusnet email account through Thunderbird. This also happened a couple of weeks ago, and was resolved with Optus Tech support by updating the SMTP settings, but they don't seem to be able to help this time. What settings do you recommend? Or other solution?

Asked by cnesbitthawes 1 hour ago

How to change email spacing to single space from double space

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end … (read more)

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end of the page and then it will automatically go to the next paragraph and will then use single spacing. I would really like to be able to format my emails with single spacing and different margins other than what I have to use now (i.e.using the entire width of the message). I cannot find any way to change this automatic double spacing and change the width of the paragraph at the same time. From the drop down list directly above the body of the message, I have tried changing from Body Text to Paragraph and back again, but nothing works. Thanks very much for your help.

P. S. I am using Windows 10 with Thunderbird version 128.4.2 esr. I had the same problem in more recent versions but not in older versions.

Asked by Colleen 2 hours ago

Last reply by Colleen 1 hour ago

Lost all my saved Thunderbird folders and files

In late September, IONOS canceled me--they blamed their new algorithm. They also deleted or uninstalled my Thunderbird at the same time--they deny doing it. I reinstalled… (read more)

In late September, IONOS canceled me--they blamed their new algorithm. They also deleted or uninstalled my Thunderbird at the same time--they deny doing it. I reinstalled T-bird and downloaded my current inbox from webmail, but 25+ years of work and personal email files saved in Local Folders were missing, along with my address book. Carbonite recovered >130GB of T-bird files that I think and hope are my saved files and put them in one big folder on my desk top--hours later, Hurricane Helene hit. I have my replacement computer now and a recovery drive from Carbonite with>450G of my data on it, including my earlier recovered Thunderbird files.

Question: how do I get those files and address book back into my Thunderbird? This is critical for me. I'm a writer, and all my professional communications are in them, along with all my volunteer work and personal messages--more than 25 years' worth! Between the hurricane and this, I've lost more than a month of work already as well as contacts, medical records, etc..

Asked by kmckay23 1 week ago

Last reply by kmckay23 2 hours ago

Install

I pressed download but I don't know what to do next. I signed up for the newsletter and gave a donation. I don't know where to find the app or how to complete the install… (read more)

I pressed download but I don't know what to do next. I signed up for the newsletter and gave a donation. I don't know where to find the app or how to complete the installation. Thank you.

Asked by Laura Goldbaum 6 hours ago

Last reply by Laura Goldbaum 3 hours ago

I just set up Thunderbird to use with my Roadrunner email. I can send messages but when I try to send I get message "connection to Outgoing server (SMTP) mail.twc.com timed out". .

This is same server and settings that work on other apps. I noted that Antivirus software can be the cause, but I stopped Norton and only using Defender and still have th… (read more)

This is same server and settings that work on other apps. I noted that Antivirus software can be the cause, but I stopped Norton and only using Defender and still have the problem.

Asked by Jerry Runser 1 day ago

Last reply by Jerry Runser 3 hours ago

User is authendicated but not connected

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6… (read more)

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...

Asked by SaDoW 6 hours ago

opslag fra en afsender lægger sig ind i andre afsendere i mailboxen.

Thunderbird Jeg har problemer med at sende mails til min penneveninde i Sydtyskland. Det viser sig desværre, at hun ikke har haft et virusprogram. Når hun sender fotos, … (read more)

Thunderbird

Jeg har problemer med at sende mails til min penneveninde i Sydtyskland. Det viser sig desværre, at hun ikke har haft et virusprogram. Når hun sender fotos, lægger disse fotos sig ind i stedet for de fotos, som kommer fra både private og offentlige mails. Det er sket et par gange. Nu er der også sket det, at et opslag fra en afsender – bliver vist som et kommenteret opslag på Facebook.

Jeg har kontaktet mit virusprogram som siger jeg ikke har virus og at jeg skal kontakte jer for at finde en løsning.

Når jeg vil sende noget til min penneven bliver mailen stoppet af Thunderbird med to advarsler, som jeg vedhæfter. Desværre ved jeg ikke hvad advarslerne betyder og ved ikke hvad jeg skal gøre. Derfor beder jeg jer om hjælp fordi der måske er idenditetstyveri indblandet? Venlig hilsen Bente Nybjørn

Asked by nybjoern 9 hours ago

blocage de mail à l'envoi

Bonjour, Je ne parviens pas à répondre et à transférer un mail reçu. Je reçois un message de rejet systématique (anti-spam) pour 2 envois en retour d'un message reçu … (read more)

Bonjour, Je ne parviens pas à répondre et à transférer un mail reçu. Je reçois un message de rejet systématique (anti-spam) pour 2 envois en retour d'un message reçu !?. Merci de bien vouloir m'aider. Cordialement A. OLLIER

Asked by Alain OLLIER 9 hours ago

No message found

When the Inbox is displayed and I delete one message, suddenly all the messages disappear. In their place is "No message found" even though the upper left of the screen … (read more)

When the Inbox is displayed and I delete one message, suddenly all the messages disappear. In their place is "No message found" even though the upper left of the screen shows that there are messages in the Inbox. All other folders also appear to have no messages.

The fix is to close and restart Thunderbird, and all messages re-appear. This happens at least once a day.

The program is running on Xubuntu 24.04.1. There are many message filters and the profile is around 7 GB.

Thanks in advance for any suggestion on how to fix. A screenshot is attached.

Asked by Charles Rathbone 4 weeks ago

Last reply by Charles Rathbone 1 day ago

Trash

Hello, In all the settings of my mail accounts I asked to empty the trash when closing the program. It does not work. Can somebody help me ? Thanks, André

Asked by André 14 hours ago

Calendar - Over the last 2 weeks some of my events have disappeared.

I have some events that I have used for years, with loads of info in the description pane and dozens of links attached. I use them weekly and move them to the following w… (read more)

I have some events that I have used for years, with loads of info in the description pane and dozens of links attached. I use them weekly and move them to the following week after use. I have no idea why they have disappeared. I certainly did not delete them. Is there any way that I can retrieve them?

I am on the latest version: 128.4.2esr (64-bit) on Windows 10

Asked by David Pfeffer 19 hours ago

thunderbird sees momentarily but fails to download emails

I've had 2 problems with Thunderbird for .5-1 year now. I'll make a separate post on the 'lost password' issue later. For this post, I'll focus on the failure to downlo… (read more)

I've had 2 problems with Thunderbird for .5-1 year now. I'll make a separate post on the 'lost password' issue later. For this post, I'll focus on the failure to download emails issues.

When I do a send/receive (for all accounts), I will see for an account the name turn blue momentarily (indicating a new email), but that will disappear quickly and no email will be downloaded. When I go to webmail for that account...there is a new email in the inbox that failed to download. Further attempts to download are futile. This has happened with multiple accounts and multiple senders, and the only solution I've found is to move all the emails to local folders, delete the account, re-setup, and move the older emails back. Then it will download the email at issue (indicating to me it is not an issue with the email itself). Deleting the global-messages-db.sqlite file doesn't solve the issue. Anyone know why this is happening and how to stop or at least fix it easier than my solution?

My gut says that the email is downloading, but is getting marked wrong somehow. The emails are not in any other folders that I've detected--they're not going to straight to trash. In thunderbird, all junk settings are off. the 'global' box is unchecked, as is the box in the specific account.

As for the details, it happened today and after I updated to the latest version 128.4.2esr, but that didn't help. It would have been the prior version before updating. Win 11, 1 yr old computer with no hardware issues. The computer is generally up to date...at most a version or so behind--I don't always update IMMEDIATELY.

I have 9 accounts--5/4 Pop3/IMAP. I use the pop3 mostly and that's where the issues are (solely). Also, Thunderbird data is on a NAS on a LAN. I understand that is not preferred, but I've been doing that for a decade or more without issues (until recently). I have my own domain, and that email system uses cpanel. I've had that for years without issue...again until now. I've made no changes on the email server end-that'd be beyond me anyway. And its intermittent--fairly rare, say 1 in 500 or more emails? No encryption.

Any help would be appreciated,

Thank you

Asked by 1timebs 1 day ago

Thunderbird lokale Ordner

Guten Tag, ich habe einen neuen PC mit windows 11. Auf dem alten PC mit windows 8 konnte ich Thunderbird nicht mehr geöffnet werden mit dem Hinweis " findet XPCOM nicht … (read more)

Guten Tag, ich habe einen neuen PC mit windows 11. Auf dem alten PC mit windows 8 konnte ich Thunderbird nicht mehr geöffnet werden mit dem Hinweis " findet XPCOM nicht " .

Nun fehlen alle lokalen Ordner ( und die sind wichtig ! ) Wie kann ich die in der neuen Version einfügen ?

ich bin leider nicht sehr bewandert in Computerangelegenheiten und im Profilordner sind diese ganzen Unterordner nicht mehr drin. BITTE DRINGEND UM HILFE !!!! DANKE

Asked by h.oelckers 1 day ago

Last reply by h.oelckers 1 day ago

Display oversized

My display of Thunderbird is overrsized in width, probably not significantly but enough that I am missing text. Normally this is not a major concern but I was checking ou… (read more)

My display of Thunderbird is overrsized in width, probably not significantly but enough that I am missing text. Normally this is not a major concern but I was checking out a rule applied to incoming mail and could see features to the right. I am using W11 operating system on an HP Spectre.

I checked the Config Editor in settings and "layout.css.devPixelsPerPx" is not bold and is set at -1. How can reduced the width of the display?

Regards

Mike

Asked by Mike791 1 day ago

copy of email going to the wrong sent box

I had to delete one of my email accounts and reenter it. Now when I send an email from that account the copy goes into another account sent box. I have checked both accou… (read more)

I had to delete one of my email accounts and reenter it. Now when I send an email from that account the copy goes into another account sent box. I have checked both accounts and everything looks good

Asked by sales453 2 days ago

Last reply by sales453 1 day ago

Thunderbird Inbox display of messages

I know the mail server I use has many more years of email messages saved in the inbox than I can get to display when using thunderbird. The thunderbird inbox seems to li… (read more)

I know the mail server I use has many more years of email messages saved in the inbox than I can get to display when using thunderbird. The thunderbird inbox seems to limit to about the last 2 years of messages. How do I get to earlier messages? Many thanks for your help.

Asked by zyghilwoj 2 days ago

Last reply by zyghilwoj 1 day ago