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Daha Fazlasını Öğren

cant stop pop ups covering half the screen when page opens and cannot clear

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  • Son yanıtı yazan: cor-el

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when I open a page, a pop-up appears along the bottom half of the screen and it cannot be cleared, so one only sees half the page required. There does not seem to be a part of the screen to click on to get rid of it.

when I open a page, a pop-up appears along the bottom half of the screen and it cannot be cleared, so one only sees half the page required. There does not seem to be a part of the screen to click on to get rid of it.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

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