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Sending of password for user newsmiles@suddenlinkmail.com did not succeed. Mail server pop.suddenlinkmail.com responded:invaled user or password. How do i fix?

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When I log into my email (which has 2 different user accounts) I enter my password for one account and can get into my e-mail, however, it keeps asking for a password for the 2nd acct., which never been set up before since everyone should have access to it. This password request is new, I didn't used to get this message. I've guessed what password that could possibly have been entered, and it keeps telling me invalad password. How do I fix this problem? I've read about master reset, but not sure if I have to do this, or the consequences it will have.

When I log into my email (which has 2 different user accounts) I enter my password for one account and can get into my e-mail, however, it keeps asking for a password for the 2nd acct., which never been set up before since everyone should have access to it. This password request is new, I didn't used to get this message. I've guessed what password that could possibly have been entered, and it keeps telling me invalad password. How do I fix this problem? I've read about master reset, but not sure if I have to do this, or the consequences it will have.

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most usually is is anti virus related. Disable your email scanner and reboot then see if the requests continue after the first mail get.