Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Cannot update Shockwave Flash. Stuck on blocked version 15.0.0.239

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: ilan

ilan
ilan
more options

Greetings, My Add-ons Manager is showing that Shockwave Flash is blocked because of and older version 15.0.0.239. Have clicked Update Now and been directed to a page which says: Flash Player Plugin 14.0 to 15.0.0.242 (click-to-play) has been blocked for your protection (attached). Have installed the latest updates manually: install_flash_player_18_plugin.exe flashplayer18_ha_install.exe Shockwave_Installer_Slim.exe None of these have solved the issue. Any advice would be really appreciated! Thanks

Greetings, My Add-ons Manager is showing that Shockwave Flash is blocked because of and older version 15.0.0.239. Have clicked Update Now and been directed to a page which says: Flash Player Plugin 14.0 to 15.0.0.242 (click-to-play) has been blocked for your protection (attached). Have installed the latest updates manually: install_flash_player_18_plugin.exe flashplayer18_ha_install.exe Shockwave_Installer_Slim.exe None of these have solved the issue. Any advice would be really appreciated! Thanks

Tüm Yanıtlar (2)

the-edmeister
the-edmeister
  • Moderator
more options

Your system details shows two different Flash plugins. Shockwave Flash 15.0 r0 & Shockwave Flash 18.0 r0 IMO, the best way to proceed is to get rid of both Flash plugins altogether and install Flash cleanly.

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.

ilan
ilan Sorunun sahibi
more options

Thanks, now showing Flash 18.0.0.194 installed successfully. On a related issue (I think) I cannot view any movie clips posted on Facebook using Firefox (I can view them using Chrome or IE). I get the following error when clicking on the play arrow: Video Unavailable We are having trouble playing this video. (see attached) When clicking on 'Learn More', I am redirected to https://www.facebook.com/help/www/396404120401278 which informs me that my Flash version is the latest one... Any suggestions on what to do next? Thanks again!