Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Why does firefox keep "not responding" and I have to use task manager to quit?

  • 1 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: Mehul Patel

Witty314
Witty314
more options

I will be playing a game on facebook, and firefox will stop working. A message came up about a "plugin container" problem, if that helps. Also, a message for a firefox update. I agreed to let it update and I ended up with a virus (Trojan Gen3 to be exact). I am a little leery about this brower after that happened.

I will be playing a game on facebook, and firefox will stop working. A message came up about a "plugin container" problem, if that helps. Also, a message for a firefox update. I agreed to let it update and I ended up with a virus (Trojan Gen3 to be exact). I am a little leery about this brower after that happened.

Tüm Yanıtlar (1)

Mehul Patel
Mehul Patel
more options

Hello,

Sorry to hear that you are having a problem.

Try Firefox Safe Mode to see if the problem still persists. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in [[Firefox Safe Mode|https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode]] Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:

If Firefox is not running, you can start Firefox in Safe Mode as follows: 

   On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
   On Mac: Hold the option key while starting Firefox.
   On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
   (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode"

Mehul Patel tarafından tarihinde düzenlendi