Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

On MAC Firefox process doesn't shutdown!

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 11 gösterim
  • Son yanıtı yazan: Rani

Rani
Rani
more options

On my MAC Firefox will close, when i close the window, but the process doesn't shutdown!

Moreover, I can neither force the shutdown nor re-open Firefox.

I don't get any error message. The programme is simply stuck and it even blocks the MAC general shutdown.

I am forced to brutally shut the Mac down by pressing the shutdown button for 5 seconds... Very bad indeed!

FYI, I use Firefox's updated version (42.0). Re my Mac, the version is 10.11.1 (El Capitan).

Can somebody help me please?!?

I have searched on the net and tried several proposed solution, but nothing worked at all :((

Thanks in advance to you all. Raniero

On my MAC Firefox will close, when i close the window, but the process doesn't shutdown! Moreover, I can neither force the shutdown nor re-open Firefox. I don't get any error message. The programme is simply stuck and it even blocks the MAC general shutdown. I am forced to brutally shut the Mac down by pressing the shutdown button for 5 seconds... Very bad indeed! FYI, I use Firefox's updated version (42.0). Re my Mac, the version is 10.11.1 (El Capitan). Can somebody help me please?!? I have searched on the net and tried several proposed solution, but nothing worked at all :(( Thanks in advance to you all. Raniero
Ekli ekran görüntüleri

Tüm Yanıtlar (2)

FredMcD
FredMcD
more options

raniero said

I have searched on the net and tried several proposed solution

You did not say what you tried.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Do you have the Firefox icon on your quick launch? Close Firefox. Right click on the icon and select Open New Tab. Sometimes this works. If it opens, close it by Menu > File > Exit.

Rani
Rani Sorunun sahibi
more options

Hi Fred!

first of all, thank you very much for your answer.

I have just tried the two solutions you have proposed. Unfortunately neither could fix my problem. - after starting Firefox in Safe Mode and shutting it down, the icon on the quick launch bar shows that the programme its still running... but I cannot re-open it any longer, unless I stop and start anew the Mac ; - so, yes, I do have the Firefox icon on the quick launch bar. As I said, once the programme is "closed", no matter what I do, there is no response. Thus, right clicking on the icon is purely useless :((

Do you have any other possible solution I could try ?

I am very close to uninstalling it definitely...

Thanks again! Raniero