https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.0.2

Separate Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0. 207 Flash Player (Linux) Version 11.2. 202.644

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

If you are talking about the Firefox Refresh, it only resets Firefox. This would not do anything to the download folder.

Please provide more details of the problem.

Try it out. Take all your files out of the download folder, and then create a word document in the download folder. Next, use the Firefox refresh option. Now check the download folder. The file is gone.

Refresh has a habit of doing things it shouldn't! Please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

Also see -

• Profiles - Where Firefox stores your bookmarks, passwords and other user data.

• Recovering important data from an old profile.