Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Ooyala player no longer playing on website after FF version 53.0.2 update

  • 1 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: mackMozilla

mackMozilla
mackMozilla
more options

Dear Sirs,

I have no issues with viewing videos on demand on this site: https://www3.nhk.or.jp/nhkworld/en/vod/. The site uses Ooyala player. However, upon updating firefox to the latest version 53.0.2 (64 bit), I could not longer view the said videos on the site. No other updates or changes has been done with other add-ons or plug-ins etc (i do manual updates).

I tried viewing the same videos on demand from the same site using another PC that still has the older version of firefox V53.0 and it works. I have latest shockwave flash 25.0 r0 installed on both PCs. The only difference is the PC with the latest FF version does not allow me to view the Videos on the said site. From this test, I believe the latest version 53.0.2 is the culprit to the issue.

Please advise.

Thank you Yours sincerely mack 09 May 2017

Dear Sirs, I have no issues with viewing videos on demand on this site: https://www3.nhk.or.jp/nhkworld/en/vod/. The site uses Ooyala player. However, upon updating firefox to the latest version 53.0.2 (64 bit), I could not longer view the said videos on the site. No other updates or changes has been done with other add-ons or plug-ins etc (i do manual updates). I tried viewing the same videos on demand from the same site using another PC that still has the older version of firefox V53.0 and it works. I have latest shockwave flash 25.0 r0 installed on both PCs. The only difference is the PC with the latest FF version does not allow me to view the Videos on the said site. From this test, I believe the latest version 53.0.2 is the culprit to the issue. Please advise. Thank you Yours sincerely mack 09 May 2017

Tüm Yanıtlar (1)

mackMozilla
mackMozilla Sorunun sahibi
more options

This problem still persist todate with Firefox V53.0.2. A new update for shockwave flash was available today. I have updated to V25.0.0.171. However, I am still not able to view videos on the site https://www3.nhk.or.jp/nhkworld/en/vod/. I have retried by disabling all ad blockers and privacy tools.

I have no problem viewing the said videos with another PC with an older firefox browser V53.0