Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

why does the browser contantly reload

  • 1 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 6 gösterim
  • Son yanıtı yazan: FredMcD

more options

I was viewing the Drudge Report when all of a sudden the browser went crazy and just kept reloading. I could not stop it even when I shut the computer off it did it again as the Drudge Report is my home page. It has done this on other occasions also but I was able to stop it by restarting. This time it just continues...do you know what happened? Malwarebytes www.malwarebytes.com

-Log Details- Scan Date: 9/9/17 Scan Time: 11:31 AM Log File: fc8d6500-9573-11e7-a2b6-0023ae574d99.json Administrator: Yes

-Software Information- Version: 3.2.2.2018 Components Version: 1.0.188 Update Package Version: 1.0.2762 License: Premium

-System Information- OS: Windows Vista Service Pack 2 CPU: x86 File System: NTFS User: sue-PC\sue

-Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 284911 Threats Detected: 3 Threats Quarantined: 3 Time Elapsed: 9 min, 26 sec

-Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect

-Scan Details- Process: 0 (No malicious items detected)

Module: 0 (No malicious items detected)

Registry Key: 0 (No malicious items detected)

Registry Value: 0 (No malicious items detected)

Registry Data: 0 (No malicious items detected)

Data Stream: 0 (No malicious items detected)

Folder: 2 PUP.Optional.AmazonTB, C:\Users\sue\AppData\Roaming\Mozilla\Firefox\Profiles\n0wc1jqu.default-1500157126275\jetpack\abb@amazon.com\simple-storage, Quarantined, [9928], [175409],1.0.2762 PUP.Optional.AmazonTB, C:\USERS\SUE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\N0WC1JQU.DEFAULT-1500157126275\JETPACK\ABB@AMAZON.COM, Quarantined, [9928], [175409],1.0.2762

File: 1 PUP.Optional.AmazonTB, C:\Users\sue\AppData\Roaming\Mozilla\Firefox\Profiles\n0wc1jqu.default-1500157126275\jetpack\abb@amazon.com\simple-storage\store.json, Quarantined, [9928], [175409],1.0.2762

Physical Sector: 0 (No malicious items detected)


(end)

I was viewing the Drudge Report when all of a sudden the browser went crazy and just kept reloading. I could not stop it even when I shut the computer off it did it again as the Drudge Report is my home page. It has done this on other occasions also but I was able to stop it by restarting. This time it just continues...do you know what happened? Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 9/9/17 Scan Time: 11:31 AM Log File: fc8d6500-9573-11e7-a2b6-0023ae574d99.json Administrator: Yes -Software Information- Version: 3.2.2.2018 Components Version: 1.0.188 Update Package Version: 1.0.2762 License: Premium -System Information- OS: Windows Vista Service Pack 2 CPU: x86 File System: NTFS User: sue-PC\sue -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 284911 Threats Detected: 3 Threats Quarantined: 3 Time Elapsed: 9 min, 26 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 2 PUP.Optional.AmazonTB, C:\Users\sue\AppData\Roaming\Mozilla\Firefox\Profiles\n0wc1jqu.default-1500157126275\jetpack\abb@amazon.com\simple-storage, Quarantined, [9928], [175409],1.0.2762 PUP.Optional.AmazonTB, C:\USERS\SUE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\N0WC1JQU.DEFAULT-1500157126275\JETPACK\ABB@AMAZON.COM, Quarantined, [9928], [175409],1.0.2762 File: 1 PUP.Optional.AmazonTB, C:\Users\sue\AppData\Roaming\Mozilla\Firefox\Profiles\n0wc1jqu.default-1500157126275\jetpack\abb@amazon.com\simple-storage\store.json, Quarantined, [9928], [175409],1.0.2762 Physical Sector: 0 (No malicious items detected) (end)

Tüm Yanıtlar (1)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?