Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Any videos played on the latest version of Firefox have some colours stretched out whilst others stay where they should be?

  • 1 yanıt
  • 3 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: philipp

westernking39
westernking39
more options

Hi, A bit of a difficult thing to describe, but the attached screen shot should clear it up. Any videos (Youtube, facebook etc.) played on the latest version of Firefox (installed the new update yesterday) have some colours stretched out whilst others stay where they should be. Strangely when I tried to screen shot the video using firefox the image came up normal, however the computer screenshotted one shows it as it actually is.

Any help appreciated.

Thanks.

Hi, A bit of a difficult thing to describe, but the attached screen shot should clear it up. Any videos (Youtube, facebook etc.) played on the latest version of Firefox (installed the new update yesterday) have some colours stretched out whilst others stay where they should be. Strangely when I tried to screen shot the video using firefox the image came up normal, however the computer screenshotted one shows it as it actually is. Any help appreciated. Thanks.

Tüm Yanıtlar (1)

philipp
philipp
  • Moderator
more options

hi, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.

otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.