Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Firefox is crashing when I try to upload something or when open Windows Explorer

  • 1 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 3 gösterim
  • Son yanıtı yazan: AnnaSycamore

vennybytes
vennybytes
more options

Here is some more details about the crash from windows System Reliability: Description Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 62.0.2.6837 Application Timestamp: 5ba3ac17 Fault Module Name: ntdll.dll Fault Module Version: 10.0.17134.254 Fault Module Timestamp: a5a334d4 Exception Code: c0000005 Exception Offset: 00000000000068fc OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 67ab Additional Information 2: 67abd892bdeb1246c46cc9b5a1b5478f Additional Information 3: e36d Additional Information 4: e36d405a380293765d4db877b59f1226

Extra information about the problem Bucket ID: 3639cb925f0862bad5afeb49a20e912f (1562726297204855087)

Here is some more details about the crash from windows System Reliability: Description Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 62.0.2.6837 Application Timestamp: 5ba3ac17 Fault Module Name: ntdll.dll Fault Module Version: 10.0.17134.254 Fault Module Timestamp: a5a334d4 Exception Code: c0000005 Exception Offset: 00000000000068fc OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 67ab Additional Information 2: 67abd892bdeb1246c46cc9b5a1b5478f Additional Information 3: e36d Additional Information 4: e36d405a380293765d4db877b59f1226 Extra information about the problem Bucket ID: 3639cb925f0862bad5afeb49a20e912f (1562726297204855087)

Tüm Yanıtlar (1)

AnnaSycamore
AnnaSycamore
more options

Hello, Try to run Firefox in compatibility mode https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible Right click on the FF shortcut select Properties, and then select the Compatibility tab. Select a previous version of windows. Try to install the latest updates for your OS Let's me know if work

AnnaSycamore tarafından tarihinde düzenlendi