Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

can't reply to email since downloading version 60.3.1

  • 3 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: sfhowes

mikeamaurer
mikeamaurer
more options

when I try to reply to an email I get the following message "An error occurred while sending mail. The mail server responded: Refused. Sending to remote addresses (relaying) is not allowed.. 

Please check the message recipient "messagers address" and try again."
when I try to reply to an email I get the following message "An error occurred while sending mail. The mail server responded: Refused. Sending to remote addresses (relaying) is not allowed.. Please check the message recipient "messagers address" and try again."

Tüm Yanıtlar (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

This error could be caused if you're trying to send through a network that is not your normal ISP, e.g. public wifi, but your outgoing server settings don't authenticate your credentials, e.g. the connection security is None or it sends on port 25.

What are your settings in Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane?

If the connection security is not SSL/TLS or STARTTLS, the solution would be to add an account with secure connections and then send through that account's smtp. Or, use webmail when relaying is not allowed.

mikeamaurer
mikeamaurer Sorunun sahibi
more options

I have tried the setting as ssl/tls and starttls and none and none make any difference. I have changed nothing since I downloaded the latest update, but I find I also can't send any emails.

sfhowes
sfhowes
  • Top 10 Contributor
more options

If the problem started after the last TB update, it's probably due to an antivirus program that's incompatible with the new TB version.

What is your AV program, and do you have it scanning email, and who is the mail provider?