Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Master password doesn't work and can't delete it

  • 1 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 14 gösterim
  • Son yanıtı yazan: Wesley Branton

suberirobert
suberirobert
more options

I tried to reset (delete) my master password but prompts keep asking for it. I wrote it down and haven't forgotten it but system doesn't recognize it. I even tried deleting Firefox and reinstalling but that didn't work. I followed all instructions but to no avail.

I tried to reset (delete) my master password but prompts keep asking for it. I wrote it down and haven't forgotten it but system doesn't recognize it. I even tried deleting Firefox and reinstalling but that didn't work. I followed all instructions but to no avail.

Tüm Yanıtlar (1)

Wesley Branton
Wesley Branton
more options

Your question seems to be pretty similar to this recent thread. I'd recommend monitoring that thread to see if the solutions provided help you at all.