Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

After automatic update (June '19), page up and page down buttons don't work

  • 1 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 2 gösterim
  • Son yanıtı yazan: cor-el

more options

Caret browsing isn't on. The arrow keys still work, and page up/down work in other programs. A couple of other weird quirks also appeared after the update (Firefox seemed to have forgotten my preferences and I had to reset them twice to get them to stick), but it's only the page up & page down one that's still unsolved.

Caret browsing isn't on. The arrow keys still work, and page up/down work in other programs. A couple of other weird quirks also appeared after the update (Firefox seemed to have forgotten my preferences and I had to reset them twice to get them to stick), but it's only the page up & page down one that's still unsolved.

Tüm Yanıtlar (1)

more options

Does the Space and Shift+Space alternative work? Does Ctrl + PageUp/PageDown work to switch between tabs or dies this fail as well?

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window