ron_cornick said

This article does not help: The thumbnails on the New Tab page are missing - how to get them back

So the problem is not that the Top Sites section is missing or empty. The problem is when you click the ••• menu button on a thumbnail, the menu doesn't offer the new tab option?

I think the reason there's no new tab option is that you are already in a new tab. Does that make sense?

Is the new tab page still set to the Firefox Home page?

• Options/Preferences -> Home: Home -> New tabs
• https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab
• https://support.mozilla.org/en-US/kb/customize-new-tab-page

Can you attach a screenshot of your new tab page?

• https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
• use a compressed image type like PNG or JPG to save the screenshot

I am looking to restore the little plus sign to the right of the Yahoo tab but it never displays. Any ideas?

I am looking to restore the little plus sign to the right of the Yahoo tab but it never displays. Any ideas?

Open the Customize window and set what toolbars (Show/Hide Toolbars) and toolbar items to display.

• Right-click empty toolbar area -> Customize
• "3-bar" menu button -> Customize
• View -> Toolbars
  *you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily

• if missing items are in the Customize palette then drag them back from the Customize window to the toolbar
• if you do not see an item on a toolbar and in the Customize palette then click the Restore Defaults button in the Customize palette window to restore the default toolbar set.

• https://support.mozilla.org/en-US/kb/customize-firefox-controls-buttons-and-toolbars
• https://support.mozilla.org/en-US/kb/navigation-buttons-missing

This was exactly the problem andit was fixed. Thank you!!