Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

I'm trying to sync my account but I need a code and I can't access my e-mail

  • 5 yanıt
  • 3 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: Tommy

mellamoyeison
mellamoyeison
more options

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

Tüm Yanıtlar (5)

Tommy
Tommy
more options

Hello mellamoyeison, Do you have any other devices you can access your account with?

mellamoyeison
mellamoyeison Sorunun sahibi
more options

Sadly I haven't.

I don't know if it help but i know the email used (but i don't have access), password, some accounts/passwords saved and markbooks.

Tommy
Tommy
more options

Maybe you have any recovery keys you forgot about sitting in your downloads?

mellamoyeison
mellamoyeison Sorunun sahibi
more options

There is nothing like that in my download folder. All i want is to recover my bookmarks.

How can i contact support?

Tommy
Tommy
more options

To contact support, go to this page: https://mzl.la/2Trtycf to find what you need. If you need help, please reply, Thanks!