Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Can not create a new account in Thunderbird. I have screen shots showing what I have tried. I have done this a number of times. I have changed the password to assure that was not the problem.

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 15 gösterim
  • Son yanıtı yazan: Paul K.

more options

The following screen shots show what I have tried. Pics 1, 2, and 3 are self explainable. Pic 4, I went to Yahoo and clicked on the "Mail" icon in the upper right hand corner. Pic 5, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 6, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 7, Entered the "new" password "Kathryn19710721LOGON".

        This was "new" because I made sure it have upper case, lower case, and numbers.

Pic 8, When I click on "Settings" in the upper right corner of the screen, the following appears on the

         right edge of the screen.

Pic 9, When I click "More Settings" at the bottom of the new part, I get the following. Pic 10, Nowhere do I see anything about Security. That was what I was told was the problem,

         therefore the changing of the password.
The following screen shots show what I have tried. Pics 1, 2, and 3 are self explainable. Pic 4, I went to Yahoo and clicked on the "Mail" icon in the upper right hand corner. Pic 5, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 6, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 7, Entered the "new" password "Kathryn19710721LOGON". This was "new" because I made sure it have upper case, lower case, and numbers. Pic 8, When I click on "Settings" in the upper right corner of the screen, the following appears on the right edge of the screen. Pic 9, When I click "More Settings" at the bottom of the new part, I get the following. Pic 10, Nowhere do I see anything about Security. That was what I was told was the problem, therefore the changing of the password.
Ekli ekran görüntüleri

Seçilen çözüm

I think you have to use a secure mail key in place of the account password:

https://support.mozilla.org/en-US/questions/1288812

Bu yanıtı konu içinde okuyun 👍 1

Tüm Yanıtlar (2)

more options

Seçilen çözüm

I think you have to use a secure mail key in place of the account password:

https://support.mozilla.org/en-US/questions/1288812

more options

A secure mail key was in deed the solution. Thank you for the assistance. I spent many hours trying to solve this and about three minutes to use the solution. Thank you again.