Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Bookmarks missing on sign-in

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 7 gösterim
  • Son yanıtı yazan: shanig.rox

shanig.rox
shanig.rox
more options

Hi,

Due to issues with a windows update, my computer went through 2 clean installs recently. After the first one, I was able to download Firefox, log in, and sync all my previous extensions and bookmarks. However, after the second clean install, I just logged into Firefox and it did not bring up any of my previous bookmarks or extensions. Where did they go? How can I get them back?

Please help. Thanks,

Hi, Due to issues with a windows update, my computer went through 2 clean installs recently. After the first one, I was able to download Firefox, log in, and sync all my previous extensions and bookmarks. However, after the second clean install, I just logged into Firefox and it did not bring up any of my previous bookmarks or extensions. Where did they go? How can I get them back? Please help. Thanks,

Tüm Yanıtlar (2)

Terry
Terry
more options

I don't know whether that qualifies as an 'update' but this article may help: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

shanig.rox
shanig.rox Sorunun sahibi
more options

Hmm.. that doesn't seem to work. Any other suggestions?

Should I try to connect my external hard drive that has all my old files on it and see if firefox saved data on my computer before I updated it?