We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

My previous question regarding lost bookmarks

joegils1
joegils1
more options

I have restored/retrieved all my bookmarks with no problem at all on previous laptops even after I have gotten rid of the one before. For some reason I cannot restore or sync and retrieve any of my bookmarks. through 3 laptops that have gone dead, this has never happened before. Are they all just gone for good and Im screwed or is there a way to get them back...sync and everything is not bringing them back like before.

I have restored/retrieved all my bookmarks with no problem at all on previous laptops even after I have gotten rid of the one before. For some reason I cannot restore or sync and retrieve any of my bookmarks. through 3 laptops that have gone dead, this has never happened before. Are they all just gone for good and Im screwed or is there a way to get them back...sync and everything is not bringing them back like before.

Tüm Yanıtlar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Here's a link to your earlier thread: https://support.mozilla.org/questions/1344242. Seems simpler to consolidate in one or the other.

By "cannot restore" do you mean you copied over a bookmark backup file (a .jsonlz4 file) and Firefox won't restore it? Is there a particular error message?

Or is this all about Sync... unfortunately, Sync doesn't always work, but others may have a better idea of how to troubleshoot it.