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Error Message on update "Couldn't load XPCOM"

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  • Son yanıtı yazan: cdalex

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I got an Update email this morning for Thunderbird and clicked it, and an Error Message popped up stating: "Platform version '91.7.0' is not compatible with minVersion >=91.6.1 maxVersion <=91.6.1 and everytime I try to start the program now, the same thing happens... how can I get my Thunderbird program to work the way it is supposed to?

I got an Update email this morning for Thunderbird and clicked it, and an Error Message popped up stating: "Platform version '91.7.0' is not compatible with minVersion >=91.6.1 maxVersion <=91.6.1 and everytime I try to start the program now, the same thing happens... how can I get my Thunderbird program to work the way it is supposed to?

Wayne Mery tarafından tarihinde düzenlendi

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cdalex said

This is getting really OLD, fast!

What anti virus are you using? Is it allowed to mess in the Thunderbird profile? Not recommended

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Just do a reinstall from Thunderbird.net.

I have no idea what causes this in some instances, but a reinstall has fixed it in every case I have seen.

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Thanks, Matt - I did that and the Thunderbird worked just fine - until I got another Update message this morning. Then the same thing occurred, only this time the Error Message read: "Couldn't load XPCOM" and the program stopped all over again... so I have reinstalled Thunderbird AGAIN, and I will see what happens this time. (I now have 3 Thunderbird 'short-cut' emblems showing on my Main Page, btw...) This is getting really OLD, fast!

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cdalex said

This is getting really OLD, fast!

What anti virus are you using? Is it allowed to mess in the Thunderbird profile? Not recommended

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Seems to be working fine today, after I reinstalled a 2nd time... I use BitDefender & it has always worked well with my Thunderbird program, so I doubt that was the problem. Haven't ever had a problem with the T-Bird before now & I've used it for years... somehow, it just didn't like that Update for some reason. Thanks for your input & advice - appreciate it! :)

Out, here!