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Firfox 105.01 is down and it's not possible to start

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  • 0 kişi bu sorunu yaşıyor
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  • Son yanıtı yazan: silke.lubich

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Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information. Thanks for your help, Firefox is the best browser! Greetings Silke

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Thank you very much, now it seems to work, it was probably due to an extension, but now I know how to solve the problem, thank you very much and have a nice weekend :-) Greetings Silke

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Tüm Yanıtlar (2)

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Hello. Have a look at these articles to see what the causes of your problem may be. In particular, there is a section in the first article about the problem not occurring in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)

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Seçilen çözüm

Thank you very much, now it seems to work, it was probably due to an extension, but now I know how to solve the problem, thank you very much and have a nice weekend :-) Greetings Silke