Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Firefox Android app takes seconds to fully load, even though my wifi is fine

  • 1 yanıt
  • 0 kişi bu sorunu yaşıyor
  • 3 gösterim
  • Son yanıtı yazan: techguy150

erihamster532
erihamster532
more options

To sum it up, I have this issue where opening the app to the homepage and searching something or going to a website will result in the page taking up to 10-15 seconds to fully load. What is weird, though, is that it will not do this if I open another tab and search something. Same thing if I fully close the tab and leave the app, but I go right back into the app to search something, almost like this issue also doesn't happen if I had recently used the app. The second I don't use it for a while, though, the problem happens again. Is there a fix for this? I've tried force stopping the app, clearing the cache, and uninstalling/reinstalling, but it still happens. I checked my internet speed, and everything is fine on there. I also checked how fast other apps load, and they load normally. What is going on? This is very frustrating.

To sum it up, I have this issue where opening the app to the homepage and searching something or going to a website will result in the page taking up to 10-15 seconds to fully load. What is weird, though, is that it will not do this if I open another tab and search something. Same thing if I fully close the tab and leave the app, but I go right back into the app to search something, almost like this issue also doesn't happen if I had recently used the app. The second I don't use it for a while, though, the problem happens again. Is there a fix for this? I've tried force stopping the app, clearing the cache, and uninstalling/reinstalling, but it still happens. I checked my internet speed, and everything is fine on there. I also checked how fast other apps load, and they load normally. What is going on? This is very frustrating.
Ekli ekran görüntüleri

Tüm Yanıtlar (1)

techguy150
techguy150
more options

If the Firefox Android app is taking a long time to fully load, despite having a stable Wi-Fi connection, here are a few potential solutions:

Clear cache and data: Over time, accumulated cache and data can slow down the performance of the Firefox app. To resolve this, go to your Android device's Settings, navigate to the Apps or Application Manager section, find Firefox in the list of installed apps, and select it. From there, choose the options to clear cache and clear data. Keep in mind that clearing data will reset your Firefox settings and remove your browsing history.

Update Firefox: Ensure that you have the latest version of Firefox installed on your Android device. Open the Google Play Store, search for Firefox, and check if an update is available. Updating to the latest version often includes bug fixes and performance improvements.

Regards, James