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Daha Fazlasını Öğren

Lost all data after update to release from 115 to 128.

  • 2 yanıt
  • 4 kişi bu sorunu yaşıyor
  • 25 gösterim
  • Son yanıtı yazan: kak74329

kak74329
kak74329
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My thunderbird program today updated itself from 115 to 128. I lost all the data I had. I had two email accounts in the program. After the update it displays one and an empty mailbox and nothing else. Downloading emails to this mailbox does not work.

I have 5 folders in the location “C:\users\appdata\roaming\thunderbird\profiles” which have 25gigabytes.

What can I do? Is it possible to go back to the old version of the program or restore data?

My thunderbird program today updated itself from 115 to 128. I lost all the data I had. I had two email accounts in the program. After the update it displays one and an empty mailbox and nothing else. Downloading emails to this mailbox does not work. I have 5 folders in the location “C:\users\appdata\roaming\thunderbird\profiles” which have 25gigabytes. What can I do? Is it possible to go back to the old version of the program or restore data?

Seçilen çözüm

Problem solved: 1. I clicked "help" and "troubleshooting information" 2. I went to section Profiles and clicked "about:profiles" 3. I clicked "Run new window with this profile" on different profile 4. When I saw that there are all my mailboxes and mails i have set this profile as default 5. I deleted this one profile which has no data.

Bu yanıtı konu içinde okuyun 👍 1

Tüm Yanıtlar (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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After startup, please check Error Console (ctrl+shift+J) for errors and warnings

İşe yaradı mı?

kak74329
kak74329 Sorunun sahibi
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Seçilen çözüm

Problem solved: 1. I clicked "help" and "troubleshooting information" 2. I went to section Profiles and clicked "about:profiles" 3. I clicked "Run new window with this profile" on different profile 4. When I saw that there are all my mailboxes and mails i have set this profile as default 5. I deleted this one profile which has no data.

İşe yaradı mı?

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