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Files upload repeatedly to Box.com folder until browser is closed

  • 2 yanıt
  • 0 kişi bu sorunu yaşıyor
  • 7 gösterim
  • Son yanıtı yazan: scottcingles

scottcingles
scottcingles
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My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files.

When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior.

The behavior persists when using a private window with all extensions disabled.

The bug does not appear to affect Chrome: files upload once as expected.

In Firefox, other services such as Dropbox and Google Drive are not affected, only Box.

Anybody else experienced this and found a solution?

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files. When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior. The behavior persists when using a private window with all extensions disabled. The bug does not appear to affect Chrome: files upload once as expected. In Firefox, other services such as Dropbox and Google Drive are not affected, only Box. Anybody else experienced this and found a solution?

Tüm Yanıtlar (2)

markwarner22
markwarner22
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Without any error reporting to post or send or error screenshot no one will know what is going on here.

İşe yaradı mı?

scottcingles
scottcingles Sorunun sahibi
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There's no error to screenshot - the file completes uploading, then automatically uploads again and overwrites itself, so it becomes Example.txt(1), then Example.txt(2), then Example.txt(3), etc. until the window is closed.

İşe yaradı mı?

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