Thunderbird DOA after OS push
"Nothing happens here" after the Microsoft OS install Thunderbird stopped working. I had no menu bar but it did download messages. I reinstalled Thunderbird and it installed Outlook then Thunderbird. I have a menu bar but none of the tasks is accessible. It downloads messages but I cannot open, delete or move them. I need to go to task manger to close the app. When I go there, there are multiple tasks for Thunderbird. Tried a shift start but I could not even see the inbox after deselecting addons. Just the menu bar and the rest is a blank page.
Tried a screen shot but this does not work.
Wayne Mery tarafından tarihinde düzenlendi
Tüm Yanıtlar (4)
Perhaps try again with the image, using he PNG file format, it makes the smallest file to upload.
Something is not connecting Thunderbird with the OS. The normal Microsoft functions do not work. Email downloads and I can scroll through the pane, but I cannot open, delete, move or get a menu drop down. I can switch folders but not open any of the old saved mail either. I can minimize and resize but not close outside of task manager. I can sort messages within the pane. I cannot start a new message. That would open a new tab which seems to need an OS command.
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change?
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