That worked fine in Firefox after Comcast instituted that Xfinity interface last spring, then they fixed something else and broke that for some Firefox users. Connect Lite still works fine. Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox. Or, click on the first new email on the preview page, and when you're done with it click on the Inbox link in the Nav Menu in the left column to get your complete Inbox.