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I am unable to access my email thru Firefox. I receive an error message indicating Firefox may have a problem connecting me to access my email. I am able to access my email thru the Chrome Browser and Edge Browser. Can someone help resolve this issue. I am unable to find a phone number to contact someone at firefox for assistance.

hey, I deleted a Google Account and removed it from my thunderbird app on Win10. Every time I open Thunderbird and thereafter every 10 minutes or so I get a pop-up asking me to log into that deleted account. I already deleted the existing entries in the seetings-passwords-saved passwords section and I deleted the corresponding Imap-folder under "...\AppData\Roaming\Thunderbird\Profiles\***.default-release\ImapMail"

Is there something else I need to do in order to stop that annoying log-in-request?

Thank you :)

I have TBird version: 128.6.1 esr (64 bit).

I have several accounts and I want to back up just one of them. However, they all use the same folder (.../.thunderbird/<name>.default) for storage so Export only wants to store this folder. Drilling down using "Browse", I see that below that are all the folders stored as ".../.thunderbird/<name>.default/Mail/<My account>". If I just copy this folder, can I restore this account in the future if I copy it back to this location? I want to retain the contents as the account is going to be closed and removed from its server. Thank you.

Hello,

After Firefox update opening a new tab does not work anymore, now when you do a right click you have huge list of options: save as video, save as image... and you don't even need that. This is something that was introduced lately. Please rollback this version below

135.0 (64-bit)

PS: I m not really asking a question, I m reporting a bug ==> it would be nice if we can do that when you go through help menu

I have been trying for 2 days to do:

1. Move the Thunderbird data base to E-drive from c as there is no space on C. I allow thunderbird to install - no option for data base location and it puts it on c-drive my default. I then copy all the files to e-drive and then it wants to re-install again. Same PC.

2. I cannot get mailstore to convert pst as the Outlook function in Thurnderbird does not or I cannot get it to work.

I am complete novice and this is all to complex. I live in remote place in Austrialian out back

Please Dan

I recently hat some issues with one of my accounts. At first some random mails disappeared right after receiving them, which made me question my sanity. Last week, I was able to witness a mail being recieved, appearing in search results, disappearing in the client and disappearing the mail from the server about a minute later.

While I was still wondering about this and looking for solutions (I tried the "Repair Folder" last week), I found no apparent changes, until yesterday, when about 9 months worth of emails turned into thin air. (Not in the inbox, not in the trash, not in the archive or on the server). Fortunately our IT department has backups and could also confirm my suspicion that the deletion was issued from Thunderbird.

I think there is a severe bug somewhere, but at the current moment I don't have the smallest clues to write a useful bugreport. Where would you start collecting evidence for this?

(Running Thunderbird, version=128.6.0, on Windows10, when this happened)

Thanks, Daniel

On Windows 11 Pro (latest updates) desktop, I use Thunderbird (latest update) to send/receive email. Usually, Norton 360 (latest update) VPN must be turned off to received emails. I say "usually," because sometimes it works with VPN on. Is there a way to receive emails without needing to usually turn off VPN? What I have been trying hasn't worked. Thanks, if you can help.

Deleting a Thunderbird account that belonged to my husband who recently passed. I'd also like to get my Thunderbird account on his computer -

how do I do that and still keep it on my computer for awhile?

How do I set up a mailing list in this latest version of Thunderbird? In the past I was able to group people in my address book into various groups and then mass mail to a given group (mailing list).

I recently bought a new computer w/ Windows 11, installed Thunderbird just fine; but, I am unable to establish my previous groups/mailing lists.

Does anyone know of a way to doe this? I have looked at the help section on this, but its help advice is dated 2015 and applies to a much older version of Thunderbird. There is no "Address book > new> mailing group" option in this latest version of the program that I can find.

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have to make 5 to 8 calls from at&t, to direct tv.... just to get in for streaming?? not sure if its firefox, directtv, or at&t (because of seperation?)....

Die Ansicht hat sich verändert. Die Spalte links mit Adressbuch usw. ist weg.

Die Obere Leiste mit verschiedenen Möglichkeinten z.B. Antworten ist weg. Habe natürlich versucht zu finden welchen Einstellung ich ev. verändert habe aber ohne Erfolg. Neu installieren?

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For years I have used Thunderbird. I have had copies of Thunderbird both on my Windows 11 desktop and on my Windows 11 laptop. When I am at home I use the desktop and when I travel I use the laptop. When I leave home I copy the entire Profile directory from Appdata /Roaming directory to the Laptop and then reverse when I return home. Last week I returned home and no matter what I tried I couldn't get the Desktop to use the Profile transferred from the Laptop. It poped up a message that the version was wrong. Upon checking the Thunderbird version on the Laptop I saw it was newer than Desktop. So I uninstalled Thunderbird and reinstalled only to find out that downloaded version was still behind the Laptop. So today I finally was able to install the newest version on the Desktop but now I get the popup titled Profile missing with the following message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

Any help appreciated getting Thunderbird working on my Desktop.

Hi,

I need to roll back from Thunderbird 135.0 (Release Channel) to 128.7.0 (Extended Support Release) without losing any data. However, I am receiving a message about creating a new profile due to compatibility reasons.

I would like to downgrade while maintaining a seamless experience, ideally with just a few clicks. This Thunderbird e-mail client is used in an operational environment. Could you guide me on how to do this?

Alternatively, is there a way to get my add-ons working again on version 135.0?

I also find Thunderbird’s handling of add-ons across different versions quite frustrating. The frequent compatibility issues between versions create unnecessary problems. Is there any plan to make this process more flexible in the future?

Thanks in advance for your help!