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Hello, We have problem with sending and receiving e-mails. Sometimes Thunderbird just stops receiving e-mails. We can send messages but they can be saved only in local folder. In browser e-mails arrive and we can send them without any problems so it has to be some problem with Thunderbird. We were trying a lot of solutions, but only one works - creating new profile. It is very time-consuming solution, because we have to copy all e-mails, contacts, user settings, etc and we have to create a new profile couple times in a month... We were trying to off our antyvirus, forget password, etc. Probably there is some problem with certificates, but we do not know how to fix it. We use IMAP. Let me know what we can do to solve this problem, because creating new profiles is too tiring... :(

Regards, Maciej Sendziuk

Hello,

After Firefox update opening a new tab does not work anymore, now when you do a right click you have huge list of options: save as video, save as image... and you don't even need that. This is something that was introduced lately. Please rollback this version below

135.0 (64-bit)

PS: I m not really asking a question, I m reporting a bug ==> it would be nice if we can do that when you go through help menu

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing.

curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US" && tar -C /tmp -xjf /tmp/firefox.tar.bz2 firefox

Starting with 135.0 the tar command fails with:

bzip2: (stdin) is not a bzip2 file.
tar: Child returned status 2
tar: Error is not recoverable: exiting now 

134.0.2 works: curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-134.0.2....

A couple questions: - What has changed? Is there some other way we need to download and uncompress? - Is there any documentation of the supported query params for https://download.mozilla.org

Thanks, Paul

hey, I deleted a Google Account and removed it from my thunderbird app on Win10. Every time I open Thunderbird and thereafter every 10 minutes or so I get a pop-up asking me to log into that deleted account. I already deleted the existing entries in the seetings-passwords-saved passwords section and I deleted the corresponding Imap-folder under "...\AppData\Roaming\Thunderbird\Profiles\***.default-release\ImapMail"

Is there something else I need to do in order to stop that annoying log-in-request?

Thank you :)

Hallo,

mein alter Rechner ist "gestorben", weshalb ich einen neuen brauchte. Vom alten Rechner hatte ich die drei Postfächer, mit denen ich "arbeite" gesichert und nun versucht, diese in der neuen thunderbird-Installation auf dem neuen Rechner einzuhängen, schrittweise, so wie in den FAQs zum Thema Import beschrieben.

Aber: Die alten Postfächer/Inhalte werden nicht angezeigt. Sie sind aber im Zielverzeichnis ".thunderbird" zu sehen und an der richtigen Stelle.

Ich bitte um Hilfestellung zur Problemlösung.

Danke im Voraus.

I have been trying for 2 days to do:

1. Move the Thunderbird data base to E-drive from c as there is no space on C. I allow thunderbird to install - no option for data base location and it puts it on c-drive my default. I then copy all the files to e-drive and then it wants to re-install again. Same PC.

2. I cannot get mailstore to convert pst as the Outlook function in Thurnderbird does not or I cannot get it to work.

I am complete novice and this is all to complex. I live in remote place in Austrialian out back

Please Dan

Deleting a Thunderbird account that belonged to my husband who recently passed. I'd also like to get my Thunderbird account on his computer -

how do I do that and still keep it on my computer for awhile?

How do I set up a mailing list in this latest version of Thunderbird? In the past I was able to group people in my address book into various groups and then mass mail to a given group (mailing list).

I recently bought a new computer w/ Windows 11, installed Thunderbird just fine; but, I am unable to establish my previous groups/mailing lists.

Does anyone know of a way to doe this? I have looked at the help section on this, but its help advice is dated 2015 and applies to a much older version of Thunderbird. There is no "Address book > new> mailing group" option in this latest version of the program that I can find.

For years I have used Thunderbird. I have had copies of Thunderbird both on my Windows 11 desktop and on my Windows 11 laptop. When I am at home I use the desktop and when I travel I use the laptop. When I leave home I copy the entire Profile directory from Appdata /Roaming directory to the Laptop and then reverse when I return home. Last week I returned home and no matter what I tried I couldn't get the Desktop to use the Profile transferred from the Laptop. It poped up a message that the version was wrong. Upon checking the Thunderbird version on the Laptop I saw it was newer than Desktop. So I uninstalled Thunderbird and reinstalled only to find out that downloaded version was still behind the Laptop. So today I finally was able to install the newest version on the Desktop but now I get the popup titled Profile missing with the following message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

Any help appreciated getting Thunderbird working on my Desktop.

Hi,

I need to roll back from Thunderbird 135.0 (Release Channel) to 128.7.0 (Extended Support Release) without losing any data. However, I am receiving a message about creating a new profile due to compatibility reasons.

I would like to downgrade while maintaining a seamless experience, ideally with just a few clicks. This Thunderbird e-mail client is used in an operational environment. Could you guide me on how to do this?

Alternatively, is there a way to get my add-ons working again on version 135.0?

I also find Thunderbird’s handling of add-ons across different versions quite frustrating. The frequent compatibility issues between versions create unnecessary problems. Is there any plan to make this process more flexible in the future?

Thanks in advance for your help!

I have several Google accounts. For each one, the first time I checked my mail, I got a Thunderbird pop up saying "See, edit, share, and permanently delete all the calendars you can access using Google Calendar" and another Thunderbird pop-up saying "See, edit, download, and permanently delete your contacts", followed by two "Mozilla Thunderbird Email was granted access to your Google Account" emails to each account.

And for all accounts but one, that was the end of it. But for one account, for some reason, I have to go through the whole authorization process again each time I start Thunderbird. I tried deleting the account, and Thunderbird still made me go through the whole authorization process -- for an account that no longer existed!

I re-created the account. No change.

Any idea what the problem is? It started after a Thunderbird update.

There was a previous thread (archived) about moving IMAP folder contents to a Local Folder in Thunderbird, however, the instructions in that old thread are no longer valid in the current version of Thunderbird.

Using Mac OS version of Thunderbird 128.6. I am unable to create new Folders at all. The interface no longer seems to allow for a basic local folder without an email account. Why did this disappear?

I read that it is possible to create a dummy email account (w/ settings using local directory) and copy/move messages to the dummy account so that they are removed from the server IMAP folder and remain in the dummy account folder. I have successfully created a backup of the entire IMAP account into a dummy account (via download & sync to offline and copy mbox to new local folder).

However, this dummy account still wants to "check for mail" when I am in Online mode. I don't want this dummy account to keep checking for new mail - I only want it to be a local folder and not a mail account folder.

So 2 main questions: 1 - how do I make a local folder (not a mail account) that I can archive me IMAP messages into? 2 - how do you archive messages from IMAP folders to a local folder and make sure they are removed from the server?

How do I activate the VPN Extension to exclude certain websites? I have added the extension and I already subscribe to VPN but a can't find the Preferences to select a website for exclusion.

Hi! I would like to turn off the Reviewer Checker drawer that appears when I visit Amazon because it keep crashing my browser. Unfortuntely, using the settings at the bottom of the Review Checker also crash my browser so I can't untoggle the "automatically show review checker" setting. I searched for review checker in the main browser settings but it didn't pop up.

Amazon is completely unusable and I'm too lazy to log into Amazon on Microsoft Edge instead. Please help!

Hi,

My application has recently been incorrectly flagged as dangerous by Firefox when downloading from https://librelancer.net/downloads.html, particularly when downloading https://librelancer.net/builds/librelancer-sdk-daily-win64.zip

Checking the URL at google safebrowsing https://transparencyreport.google.com/safe-browsing seems to show a clean report.

Is there a way of submitting the file as a false positive, as it is affecting my users.

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install. However, now it crashes as soon as I open it and in the past before a system reboot on my PC, Firefox tabs crashed very often. I'm trying to diagnose the issue. I have completely uninstalled and reinstalled Firefox multiple times.

As my laptop is currently experiencing other issues, if there's a specific driver that is causing trouble, it'd be great to figure out what's wrong and what is causing Firefox to not function.

My specs are: Asus Rog Strix G614JIR - (GPU: 4070RTX, CPU: IntelCore i9, SSD 1TB, 32GB RAM).

I have attached the most recent crash. Any help is much appreciated. Thanks.

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks