will not remember banking website
every time i try to log on to my banks website it has to send me an email with passcode. I never had this problem with Internet Explorer. i have gone to tools in firefox and added my banks website and this does not help with the cookies. My bank says its mozilla issue with cookies and i have set everything to allow cookies within firefox.
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Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.
- Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
For Firefox versions previous to 29.0:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox"
button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
For Firefox 29.0 and above:
- Click the menu button
, click help 
and select Troubleshooting Information.
Now, a new tab containing your troubleshooting information should open.
- At the top right corner of the page, you should see a button that says "Reset Firefox". Click on it.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
Reset Firefox {web link} is a LAST RESORT ! !
There are several things to try.
Press the <Alt> or <F10> key to bring up the tool bar. Then; Tools > Permissions Manager. Look for your web site. Make sure the settings for that site look like this;
Store Passwords: Allow Set Cookies: Allow
Now try again.
If the above does not help,
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache
Press the <Alt> or <F10> key to bring up the tool bar. Then; Tools > Options > Advanced > Network > Cached Web Content: Clear Now
and
- Remove Cookies
Press the <Alt> or <F10> key to bring up the tool bar. Then Tools > Options > Privacy.
Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.