I changed my website's host and although I can access all existing mail and folders via the cpanel at my new host, my PC account now doesn't show the folders?
I had to change the details of my mail accounts to the new mail server details of the new host and also the port. All files have been deleted off the previous server. I did have a lot of folders with emails stored and I can access these through the mail option on my new host's cpanel. However, they have disappeared from my still existing version of TB that I have running on my PC. I did do a back up copy a few weeks ago but I don't know how to reinstall that. I also figure if it exists on the new server / host, there may be a way to 'pull them back in' to my existing profile? Thanks in advance for any help :-) Kym
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What is your account type - POP or IMAP?
The account type is IMAP
Select the account in the folder pane.
File (Alt-F) - Subscribe
Make sure you're subscribed to all folders you want to see.
Hi Christ1, thanks for that but it only shows up the INBOX as an option, not all the other folders
I'd suggest to check with your service provider about their IMAP server. It's functionality may be limited, or you may need to configure something on the server.
Ok thanks, will do :-)