I changed ISPs and had to change the server settings. Now one of my two email addresses crashes every time I try to read the emails.
At first Thunderbird downloaded every email from the problem account going back to 2011. I changed the server settings to only download emails from the last 15 days and to delete any messages older than 15 days.
I can send emails from this account and my other email account works fine for sending and reading mail. However, this problem account crashes Thunderbird every time I try to read the messages. There are now only 300 messages in the inbox and I've been able to have them marked as read. But I still can't read any of them.
What's the fix on this?
Tất cả các câu trả lời (5)
Do you have a crash ID?
https://support.mozilla.org/en-US/kb/Mozilla-Crash-Reporter#w_viewing-crash-reports
No, I don't have a crash report. It just freezes until I close the program.
If it freezes, then why did you say it crashes?
What is your anti-virus software?
In my world freezing is the same as crashing ... the damned thing doesn't work.
My anti virus is AVG
Try to start *Windows* in safe mode with networking enabled.
- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still in Windows safe mode, start Thunderbird in safe mode.
- https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?