Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Won't let me log into any websites

  • 2 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Dear sir/madam,

I'm a new member of firefox as I decided to give up with google's terrible cutomer service but I have tried several times to log into websites such as twitter, google, tumblr and many others however none of them are actually logging in. I can confirm all the usernames and passwords are correct however everytime I type them in it just goes back to the homepage of the sites but not with me logged in.

I tried to reset the passwords to see if that help but still no progress, what should I do?

Kind regards, Nikita

Dear sir/madam, I'm a new member of firefox as I decided to give up with google's terrible cutomer service but I have tried several times to log into websites such as twitter, google, tumblr and many others however none of them are actually logging in. I can confirm all the usernames and passwords are correct however everytime I type them in it just goes back to the homepage of the sites but not with me logged in. I tried to reset the passwords to see if that help but still no progress, what should I do? Kind regards, Nikita

Tất cả các câu trả lời (2)

more options
more options

Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.