Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

My inbox constantly reloads messages, and I am not able to move or delete anything.

  • 1 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi Matt

more options

I'm on a Macbook Air, OS X 10.9.4, using Thunderbird. Previously used Mail, switched in hopes of solving this problem (didn't work). Email is IMAP.

Every few minutes, my inbox will completely refresh and re-download all messages. Many of the actions I had taken will not be reflected - some messages will be marked read, but not all, for example. There does not seem to be any rhyme or reason to what the inbox "remembers" that I can see.

I cannot successfully move anything out of my inbox. If I delete, archive, or otherwise move a message, it will appear both in the folder I have moved it to and again in the inbox, the next time the inbox reloads. For example, If I delete an email five times over the course of the morning, there will be five copies in the trash and one still in the inbox.

As far as I know, I am able to send and receive email without issue.

Thanks for your help!

I'm on a Macbook Air, OS X 10.9.4, using Thunderbird. Previously used Mail, switched in hopes of solving this problem (didn't work). Email is IMAP. Every few minutes, my inbox will completely refresh and re-download all messages. Many of the actions I had taken will not be reflected - some messages will be marked read, but not all, for example. There does not seem to be any rhyme or reason to what the inbox "remembers" that I can see. I cannot successfully move anything out of my inbox. If I delete, archive, or otherwise move a message, it will appear both in the folder I have moved it to and again in the inbox, the next time the inbox reloads. For example, If I delete an email five times over the course of the morning, there will be five copies in the trash and one still in the inbox. As far as I know, I am able to send and receive email without issue. Thanks for your help!

Tất cả các câu trả lời (1)

more options

And your email provider is?