Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Stopped receiving pop3 emails (on TB31) seems to happen after mavericks goes to sleep.

  • 3 trả lời
  • 1 gặp vấn đề này
  • 10 lượt xem
  • Trả lời mới nhất được viết bởi Fabián Rodríguez

more options

After installing TB31 on new mac-mini everything worked fine sending and receiving. Next day nothing seemed to work. after lots of researching I found that I needed to delete a couple of hidden files in the library. Well I eventually found them ( new to mac) deleted them and reinstalled TB - again everything was OK. Now this morning I find that once again, I can't receive any emails. Today I have deleted the global messages database (as this was a suggestion I read) in made no difference. I am loathe to delete all and reinstall again as this is not the problem.

Thanks for the opportunity.

After installing TB31 on new mac-mini everything worked fine sending and receiving. Next day nothing seemed to work. after lots of researching I found that I needed to delete a couple of hidden files in the library. Well I eventually found them ( new to mac) deleted them and reinstalled TB - again everything was OK. Now this morning I find that once again, I can't receive any emails. Today I have deleted the global messages database (as this was a suggestion I read) in made no difference. I am loathe to delete all and reinstall again as this is not the problem. Thanks for the opportunity.

Tất cả các câu trả lời (3)

more options

[...]I needed to delete a couple of hidden files in the library

Which files? Can you provide the link with the original fix/workaround?

Perhaps it's switching to "offline mode?" Check under File > Offline > Work Offline, it should be unchecked.

more options

Judging by my trash bin - One file was org.mozilla.thunderbird.plist the other was winmail.dat

Its working again now! But how long for? There was a long list of error messages but I cleared the list inadvertently. Thanks for your advice re the offline mode I'll keep an eye on this.

more options

If you didn't change anything and it worked again, I am thinking you were having sporadic network / email provider issues.

Thanks for updating the status here, if you have another issue please do file it under another question and feel free to reference this on.