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version 32.0.2 Won't load and top bar appears blurry

  • 4 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi imcathypete

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I get a blank page and a blurred bar at top. Unable to click on anything after downloading the new version. (32.0.2)

I am using WIN 7, desktop

I get a blank page and a blurred bar at top. Unable to click on anything after downloading the new version. (32.0.2) I am using WIN 7, desktop

Được chỉnh sửa bởi imcathypete vào

Giải pháp được chọn

I did the above. Also decided to try changing my theme to the default and that seems to have worked thus far. Thank You for your help.

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Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Did you try Safe Mode and possibly disable hardware acceleration in Firefox?

Can you start Firefox in Safe Mode by holding down the Shift/Options key?


It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

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Giải pháp được chọn

I did the above. Also decided to try changing my theme to the default and that seems to have worked thus far. Thank You for your help.