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I have installed FIrefox Beta 34 and it crashes all the time. PIECE OF JUNK!

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  • Trả lời mới nhất được viết bởi FredMcD

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I tried to install firefox(Firefox Setup Stub 34.0b5 and 33) version, after sucessful installation it launches but it is having problem as it installs automatically ask.com search engine with out any confirmation(which i don't prefer)also it launches a popup with two blank buttons which makes firefox disable means no buttons are working during launch. Even if i tried to re-install again same problem.

I tried to install firefox(Firefox Setup Stub 34.0b5 and 33) version, after sucessful installation it launches but it is having problem as it installs automatically ask.com search engine with out any confirmation(which i don't prefer)also it launches a popup with two blank buttons which makes firefox disable means no buttons are working during launch. Even if i tried to re-install again same problem.

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As you were warned before installing it, Firefox Beta is very buggy and I'd recommend that you install a stable version of Firefox from Mozilla.com/firefox, if you're just browsing the web. Beta versions are meant to be installed by beta testers so they can report bugs to Mozilla. Also, I think you have the Ask.com virus if Firefox automatically sets the search engine to Ask.com. There's a removal guide here: http://malwaretips.com/blogs/search-ask-com-removal/

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Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.