Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Firefox v33.1 Android: sync login fails

  • 2 trả lời
  • 6 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi sbi108

sbi108
sbi108
more options

I installed the latest version of Firefox, v33.1 on my Nexus 7 (2nd Gen, 2013) running Android 4.4.4. I tried to set up Firefox sync. I have sync successfully established on my desktop & notebook. When I try to login to Sync on the Nexus 7 I get a message: Invalid email or password.

I tried several solutions:

First I reset my Firefox sync password on my desktop successfully. Then I changed the Firefox sync password on my notebook successfully. But the Nexus 7 Firefox sync login attempt still fails with the same message.

Then I uninstalled Firefox from the Nexus, rebooted, reinstalled Firefox, sync login still fails.

Any ideas?

thanks, sbi108

I installed the latest version of Firefox, v33.1 on my Nexus 7 (2nd Gen, 2013) running Android 4.4.4. I tried to set up Firefox sync. I have sync successfully established on my desktop & notebook. When I try to login to Sync on the Nexus 7 I get a message: Invalid email or password. I tried several solutions: First I reset my Firefox sync password on my desktop successfully. Then I changed the Firefox sync password on my notebook successfully. But the Nexus 7 Firefox sync login attempt still fails with the same message. Then I uninstalled Firefox from the Nexus, rebooted, reinstalled Firefox, sync login still fails. Any ideas? thanks, sbi108

Tất cả các câu trả lời (2)

Kevin
Kevin
  • Moderator
more options

Are you using a new sync account? https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

We have yet to migrate existing users to the new Sync servers. It requires creating a new account.

sbi108
sbi108 Người tạo câu hỏi
more options

Hi,

Thanks for your reply. I believe I am using the new servers. I updated when the new servers were introduced.

My login was created using my desktop Firefox browser and managed from the browser and does not require a key of any sort. I just use my email address as the account name and my password to setup sync on my laptop.

How do I confirm that I am using the new Sync servers?

thanks, sbi108