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can not access my primary email anymore-disappeared -

  • 2 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi candice6443

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when signing out of gmail, both account names would appear--the secondary one had not appeared for a week, so I emailed google help--what happened was that my primary account has disappeared! I cannot access it at all....the secondary one is the only one that now shows...this is frightening...please help...

when signing out of gmail, both account names would appear--the secondary one had not appeared for a week, so I emailed google help--what happened was that my primary account has disappeared! I cannot access it at all....the secondary one is the only one that now shows...this is frightening...please help...

Giải pháp được chọn

Phillip--you are the best!!! of course I should have thought of that --but can get so upset and worried -it's hard to think straight...I thought I was forever going to have to go in thru explorer--which is not as good as mozilla (of course!)

so silly of me--again, many thanks for taking the time to help--you're just great...wishing you well.

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hello candice6443, click on add account on the bottom of the google login form in order to to sign into another account that isn't listed there yet.

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Giải pháp được chọn

Phillip--you are the best!!! of course I should have thought of that --but can get so upset and worried -it's hard to think straight...I thought I was forever going to have to go in thru explorer--which is not as good as mozilla (of course!)

so silly of me--again, many thanks for taking the time to help--you're just great...wishing you well.