We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Browser crashes when pasting from clipboard

  • 2 trả lời
  • 4 gặp vấn đề này
  • 12 lượt xem
  • Trả lời mới nhất được viết bởi pointaken47

more options

Whenever I copy and paste, most times it crashes, becomes unresponsive. But I still can press the home button to exit and subsequently quit the app. When I reopen it, it will go back to the same page when it crashed. I also still can paste whatever I have copied onto another app.

Whenever I copy and paste, most times it crashes, becomes unresponsive. But I still can press the home button to exit and subsequently quit the app. When I reopen it, it will go back to the same page when it crashed. I also still can paste whatever I have copied onto another app.

Tất cả các câu trả lời (2)

more options

Hello there,

In order to solve this issue you would need to clear your browsers cache and cookies: https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-dat

If the above method doesn't work then you could reinstall the app and that should hopefully solve the issue.

Keep us posted!

more options

I've tried clearing my cache and cookies but I don't want to delete the app as I have many sessions ongoing, but it still will hang. It could be that I'm pasting into an html code box, cos if I paste anywhere else on other websites, it will not.