Firefox for android won't sync ever since update to 34.0.1
Hello. Ever since Firefox has updated to version 34.0.1, I can't sync any of my browser bookmarks. Whenever I try to open "sync" in settings (of Firefox browser itself) it crashes and won't let me open it. Ever since the update. I can't even sync directly from android's settings... it doesn't do anything. Thanks for anyone's help!
Giải pháp được chọn
Hi Ererer, Thank you for your question. Please try the following troubleshooting, but make a back up of your profile first: Back up and restore information in Firefox profiles
- Remove the account from the updated device
- Go to accounts.firefox.com
- Login one more time
Then go to your account settings on the android device and make sure that sync is not disabled for the account. Also make sure that auto-data sync is allowed.
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Giải pháp được chọn
Hi Ererer, Thank you for your question. Please try the following troubleshooting, but make a back up of your profile first: Back up and restore information in Firefox profiles
- Remove the account from the updated device
- Go to accounts.firefox.com
- Login one more time
Then go to your account settings on the android device and make sure that sync is not disabled for the account. Also make sure that auto-data sync is allowed.
Please also make sure that you are not in a guest session by tapping on the menu and tapping "Exit Guest Session"
How exactly do I make a backup file of my bookmarks on android? Because for the link you gave, it was for windows. And if I delete my Firefox account from android settings, will it delete all of my passwords on my device, not the account? So I can re-setup the Firefox sync? Thanks
- will it delete all of my bookmarks on my devce, and current Firefox settings and bookmarks and stuff like that* is what I meant
Detaching the account should not erase any information stored on the local android profile. However making a back up in mobile is also currently not a built in feature. In the past the profile has been located in the folder that is mentioned in this solution: https://support.mozilla.org/en-US/que.../950536
Thanks!