Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I can't open Firefox on my laptop. It just stopped being able to open. How do I fix this?

  • 2 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Carl

more options

Whenever I click on Firefox I'm taken to the desktop of the laptop and nothing happens. When I click on a saved file that is labled with Firefox the same thing happens. I was able to install the newest version from IE browser but it won't open and the message on the installation says that it can't use the update because Firefox is already open. How do I close it if I can't even find it.? It's a Windows 8.1 on an Acer R7

Whenever I click on Firefox I'm taken to the desktop of the laptop and nothing happens. When I click on a saved file that is labled with Firefox the same thing happens. I was able to install the newest version from IE browser but it won't open and the message on the installation says that it can't use the update because Firefox is already open. How do I close it if I can't even find it.? It's a Windows 8.1 on an Acer R7

Giải pháp được chọn

Problem solved........accidentally. I shut the laptop down, reopened it and, voila, Firefox available again. Is there something that is still wrong?

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

hello scoop, since these symptoms can sometimes be caused by malware active on a system, please first run a scan with different security tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.

Troubleshoot Firefox issues caused by malware

more options

Giải pháp được chọn

Problem solved........accidentally. I shut the laptop down, reopened it and, voila, Firefox available again. Is there something that is still wrong?