when i open the page it is no longer the same as it was before
i remember toying with some settings after the update and when i load a video player the web page looks simplified. the icons are just direct text links and no video can be played. i dont know if it may be security, or what. but any help is appreciated
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Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
- Use a compressed image type like PNG or JPG to save the screenshot
- Make sure that you do not exceed the maximum size of 1 MB
See:
- https://support.mozilla.org/kb/Websites+look+wrong
- https://support.mozilla.org/kb/Website+colors+are+wrong
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
here is the image requested. also if youd like i can google a picture of the original site as well. or i can give you the web address for you to look for yourself
it is also probably worth mentioning i am using waterfox and not firefox
Security Issue: Update your Flash Player Version 17.0.0.188
https://www.adobe.com/products/flashplayer/distribution3.html
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
it is still showing the same type of screen. i updated the adobe but it has not changed. i believe it to be in one of the settings but i cannot find it