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Why aren't my emails removed from the gmail server when I delete them from my inbox?

  • 4 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi Toad-Hall

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I'm using POP on Thunderbird version 31.7.0 . I have set the checkbox "Leave Messages on Server" and checkbox "Until I delete them". (Some blogs say that the message is "Until i delete or move them from inbox" but my option only says "Until I delete them". Perhaps it's an issue of the version.) When I delete a message from my inbox, it is NOT removed from the gmail server inbox. This means I have to delete them in two places which is a pain, and I'll likely try a different email program if I can't get this fixed. Can you please help me in PLAIN English. I'm not a techie.

I'm using POP on Thunderbird version 31.7.0 . I have set the checkbox "Leave Messages on Server" and checkbox "Until I delete them". (Some blogs say that the message is "Until i delete or move them from inbox" but my option only says "Until I delete them". Perhaps it's an issue of the version.) When I delete a message from my inbox, it is NOT removed from the gmail server inbox. This means I have to delete them in two places which is a pain, and I'll likely try a different email program if I can't get this fixed. Can you please help me in PLAIN English. I'm not a techie.

Giải pháp được chọn

I read the email in Thunderbird then deleted it. I compacted the folders. I then went to the gmail inbox and refreshed, but the email is still there. Have I done all the steps in the right order or is there something else I'm missing?

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Tất cả các câu trả lời (4)

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Have you compacted your folders ?

Compact the Inbox: Right click on Inbox and select 'Compact'

compact all folders: File > Compact Folders

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Giải pháp được chọn

I read the email in Thunderbird then deleted it. I compacted the folders. I then went to the gmail inbox and refreshed, but the email is still there. Have I done all the steps in the right order or is there something else I'm missing?

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Okay so the problem might be that I'm looking at the gmail All Mail folder and not the Inbox at all. User error. Thank you for your help.

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For the benefit of anyone visiting this page: Gmail All Mail folder is gmails archive folder. It keeps copies of all your emails. I believe all emails are stored in All Mail and they apply labels so that the email 'appears' to be in various folders. More info on All Mail: